This product will ship within 24 hours if purchased on Monday-Friday, with a same-day shipping cut-off time of 8AM PT. If you place an order for this product on Friday after 8AM PT, your order will ship on the following Monday. In the event of national holidays, this product will ship on the next business day following the holiday. Please see the Backorder Policy if this product is on backorder.Discreet Shipping
Smoke Cargo understands that privacy & discretion is important when it comes to buying smoking & similar lifestyle products online. Smoke Cargo is committed to ensuring that we protect your privacy during shipping. Your order will arrive in a plain brown box with no identifying colors or labels. The company name listed on the shipping label on the box will be SMK Cargo.
Returns & Exchanges
This product is eligible for Instant Returns within 30 days of your order date. If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. All returns must be postmarked within thirty (30) days of the order date. All returned items must be in new and unused condition, with all original tags and labels attached.
Please note, you will be responsible for all return shipping charges. Used, opened, damaged or worn items cannot be returned or exchanged. For defective or damaged products, please contact us to arrange a refund or exchange.Instant Returns
You can receive instant store credit for returns by requesting an instant return via e-mail at [email protected]. Simply let us know what item(s) you would like to return and we will issue you a gift card (minus return-shipping fees) for use immediately along with a pre-paid return shipping label for your item(s).
You can begin shopping right away with your gift card. Your new order will ship once we receive and process your returned item.